Last updated September 24, 2026
Privacy Policy
Website AI demonstration
The live website demo sends your messages and recent chat to Cloudflare Workers AI to generate replies. Use fictional details, not personal, financial or health information. This is not a booking service or clinical advice.
We do not save demo conversations in our application database. They remain in the open page until reset or navigation. If you choose Continue in the planner, your messages are copied into an editable draft in this browser tab for up to 24 hours. They are not submitted to Deven until you review and send the planner brief. We temporarily process your IP address to enforce limits, storing only daily salted hashes and request counts. Scheduled cleanup removes entries older than two days. Cloudflare processes requests under its privacy and service policies.
TieGui Solutions collects only the information needed to provide websites, CRM, scheduling, messaging, and automation services for our customers.
Information We Collect
We may collect business contact details, account information, lead and customer records, website form submissions, SMS consent records, communication history, billing records, support messages, and technical data needed to operate and secure the service.
For SMS registration, we may collect business identity details, business address, authorized representative contact information, website links, opt-in descriptions, sample messages, and related approval information. We do not ask for Social Security numbers, EINs, or tax ID numbers in the TieGui app. If Twilio requires a tax ID, we handle that through Twilio's secure setup process or a direct setup call.
How We Use Information
We use information to run the TieGui platform, create and manage customer workspaces, route leads, send requested communications, support customer accounts, secure the service, troubleshoot delivery, meet legal and carrier requirements, and improve our systems.
Project Planner
The planner assembles recommendations using industry-specific rules in your browser. Your planning answers are not sent to an AI provider. Please leave out passwords and private customer information.
Business answers are saved in this browser tab for up to 24 hours. Use Start fresh to clear them. Your plan stays in your browser unless you choose to submit it. When you send your reviewed brief, we save that brief and your contact details in TieGui’s inquiry system so we can respond about your project.
SMS And Carrier Registration
If a customer asks us to help enable business texting, we may share required registration information with Twilio, telecommunications carriers, The Campaign Registry, and related vendors only as needed for SMS approval, delivery, compliance, and support.
We do not sell mobile phone numbers or share mobile opt-in information with third parties for their marketing or promotional purposes.
Consent And Opt-Out Records
We may store proof that a person agreed to receive texts, including the consent language, page or form source, timestamp, lead record, and opt-out history. Replying STOP opts a recipient out of further SMS messages where supported.
Deletion Requests
Customers may ask us to delete personal information we control, subject to legal, security, billing, fraud prevention, backup, and carrier compliance retention needs. SMS registration data already submitted to Twilio, carriers, or The Campaign Registry may also be subject to their retention rules.
Security
We use access controls, encrypted secrets where appropriate, scoped credentials, audit practices, and operational safeguards to protect information. No system can be guaranteed completely secure, so we limit what we collect and retain where practical.
Contact
Privacy questions or deletion requests can be sent through the contact form on this site or to the TieGui Solutions account contact you work with.